Quick look:
- Global gaming & entertainment company managing 50–75 interns annually across the U.S. and Canada
- Needed scalable onboarding, payroll accuracy, visa support, and centralized oversight
- IES streamlined multi-region intern employment, pay administration, and compliance
- Delivered high-touch onboarding and proactive intern engagement support
- Impact areas: Intern program management, multi-state & cross-border payroll, visa coordination, compliance oversight, administrative efficiency
The Challenge
A global gaming and entertainment company operates a highly competitive internship program designed to attract top-tier early-career talent. As participation expanded across the U.S. and Canada, managing onboarding, payroll, and compliance at scale became increasingly complex.
With 50–75 interns annually, the company needed a workforce partner who could:
- Manage high-volume, multi-region onboarding
- Support visa requirements, pay variations, bonuses, and expense reimbursements
- Ensure accurate, on-time payroll during peak summer activity
- Reduce administrative burden for managers, HR, and operations
- Deliver a professional, high-touch intern experience
The organization required a centralized solution that could handle complexity without increasing internal workload.
The IES Solution
Innovative Employee Solutions (IES) partnered with the client to deliver a scalable, centralized employment solution supporting interns across North America. IES streamlined onboarding, pay administration, compliance, and engagement—allowing internal teams to focus on program quality rather than paperwork.
Centralized Oversight
IES managed onboarding and employment administration through a shared Intern Master Tracker, providing real-time visibility into onboarding status, visa needs, bill rates, and key employment details. This eliminated manual follow-ups and improved cross-team coordination.
End-to-End Pay Administration
IES handled country-specific pay structures, bonuses, stipends, and expense reimbursements—ensuring billing accuracy and consistent, on-time payroll. In addition to weekly payroll processing, IES administered enrichment payments and work-from-home stipends while managing expense submissions at scale.
Visa & Compliance Support
For interns requiring visa assistance, IES worked directly with HR and Compliance to issue letters of support and maintain regulatory compliance—ensuring interns could start on time without delays.
High-Touch Intern Experience
IES provided proactive pre-onboarding communication, hosted intern kickoff and orientation calls, and facilitated live Q&A sessions to address questions early—reinforcing a positive, professional experience from day one.
The Results
- Supported a high-volume intern workforce across multiple geographies
- Reduced administrative back-and-forth through centralized tracking
- Delivered accurate, on-time payroll, bonuses, and supplemental payments
- Ensured compliant visa support through close HR collaboration
- Established a repeatable, scalable model to support future growth
IES delivers compliant, scalable workforce solutions with a high-touch service approach. For this global gaming & entertainment client, that meant transforming operational complexity into a streamlined, repeatable program that supports both intern experience and long-term workforce strategy.
Simplify Your Intern Program with IES
From onboarding waves of interns to managing payment, stipends, visa documentation, and unemployment claims, the workload adds up quickly. That’s why IES offers a fully managed Intern Support Program designed specifically for seasonal intern cohorts. With industry-leading service quality and compliance expertise, IES is the premier full-service EOR for growing teams seeking a strategic partner to manage the legal, administrative, and operational complexities of temporary hires like interns.
Let your team focus on mentoring interns while IES handles onboarding, payroll, compliance, and administrative hassles. Book a complimentary strategy call to discuss your intern program with an IES expert.
