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Customer Service

Topmost satisfaction is our bottom line.

Superior service: our clients tell us time and again it’s their number one reason for choosing IES. Sure, our rates are competitive, our technology is cutting-edge, and our expert team of professionals is the best in the business, but at the end of the day our focus comes down to one thing: winning and maintaining happy clients. That’s what makes us one of the top payrolling service companies and providers of back office support systems, nationwide.

We work hard to earn your business, and harder still to keep you coming back. Finding a reliable human resource outsourcing provider isn’t easy, and we know that. Looking for back office support systems or payrolling service companies? Contact the leaders in human resource outsourcing at IES, today.

The consistently great feedback we receive from our clients and employees is our proudest accomplishment. In fact, recent client satisfaction evaluations earned IES a Net Promoter Score (NPS) of 55, putting us on par with some of the best customer service organizations in the world. But don’t take our word for it – go straight to the source and check out these testimonials:

"I have worked for several very large companies and I have yet to come across one whose payroll and HR departments are as consistently helpful and responsive as IES. Words cannot express my gratitude for your kindness and expedience!"

IES Payrollee