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Improving performance reviews through crowdsourcing

Posted on July 29th, 2013 Read time: 1 minutes

Regular performance reviews are part of the human resources administration policy of many organizations. However, it's not uncommon for both employees and managers to dread them. Author Eric Mosley spoke with about how the process can be improved.

Mosley suggests using an approach that is familiar to billions of Internet users: crowdsourcing. Employees could be evaluated in much the same way that restaurants are rated online by averaging the opinions of many users. This would bring in a diversity of opinion about the performances of all employees, whether they are permanent or temporary workers. The average employee interacts with many more people in a day than just his or her manager, Mosley argues, so the most balanced perspective on their performance should also ideally come from more than one person.

Mosley recommends a social recognition program stand in for performance reviews, much like a rating site of local venues functions online. High-performing workers as determined by the program could be rewarded in some way. The benefits of this are increased employee engagement and recognition as well as a better measure of performance.

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